MEDICAL MALPRACTICE
"Mr. Creo was influential in the amicable resolution of our case"
-C.Galvin, Esquire
October 2008
"Bob Creo's substantive experties and procedural skills helped this case move to a prompt and fair resolution."
-R.Sachs, Jr., Esquire
April 2008
*****
“I liked his straightforward ability to show me the errors in my own though processes about settlement. I had my doubts that mediation would be successful, but Mr. Creo showed me that the parties weren’t as far apart as I thought. Clients were very pleased…felt that they were able to resolve a lot of their personal conflicts thru the intimate procedures.”
-Jan S. Barnett, Esquire
July 2007
*****
“Effective, fair, efficient”- Naomi Plakins, Esquire
July 2007
*****
“Mr. Creo was the key to resolving a very difficult case through his facinating mix of kind diplomacy and no nonsense objectivity.”- Anonymous
June 2007
*****
“I’m not sure I was quite assertive or eloquent enough in my appreciation of your work in my daughter’s mediation yesterday. Thank you for helping [us] to see past our own emotions at the practicality of the situation. It wasn’t easy, and it still isn’t. Your reputation, from my viewpoint, is well deserved. Sincere thanks again for your part in helping all of us to find closure in this situation.”
- W.S. 2006
*****
"We believe that Mr. Creo demonstrated great skill in creating a favorable environment within which to mediate our bad faith case. We are pleased with his efforts and will indeed retain him in the future."
-J. Timothy George, Esquire
Erie, PA
December 2005
*****
"I truly appreciate all of the effort that your put into successfully resolving this matter. You have certainly lived up to your well deserved reputation and I look forward to having the opportunity to work with you again in the future."
-Dan M. Brookhart, Esquire
Atlee, Hall & Brookhart, LLP
November 2005
*****
"Bob did a great job with the mediation. He is very effective at knowing when to get involved, and when it is prudent to back off and allow the parties to address each other individually. He is not confrontational and knows how to bring the parties together if settlement is a realistic option. I also like the fact that when settlement is not likely to occur, Bob saves everyone time and effort by not trying to "force" a resolution when it just isn't going to happen. Bob is a top drawer mediator--thanks."
-Andy Stern, Esquire
November 2005
*****
"I have personally been involved in more than a dozen catastrophic cases across Pennsylvania which Mr. Creo has successfully mediated. Mr. Creo is a master at achieving a creative resolution of complex disputes that would otherwise need to be resolved by expensive, acrimonious and risky litigation.
-Donald F. Ladd, Esquire
White and Williams LLP
November 2005
*****
"In the midst of a dispute Bob has that rare and uncanny ability to reason with the parties and to persuade them to reach an accord. I have used his services in at least four mediations and on each occasion I came away satisfied with the result. He has an amazing gift."
-Peter Curry, Esquire
Thomas Thomas & Hafer, LLP
Harrisburg, Pennsylvania
November 2005
*****
"Once again Bob did a fine job and was able to get the case resolved."
-David S. Wisneski, Esquire
-Barton A Haines, Esquire
May 2005
-Linda Porr Sweeney, Esquire
May 2005
-Grant H. Fleming, Esquire
May 2005
*****
"Although my case did not settle on the day of mediation, Mr. Creo's perseverance in the days following, continuing to shuttle between the parties and coming up with creative ways to keep the process moving, resulted in a satisfactory resolution of the case acceptable to all. I would definitely agree to use the services of Mr. Creo in the future."
-Wayne Spivey, Esquire
May 2005
*****
"Bob Creo brings to bear a thoughtful and respectful demeanor, as well as a keen understanding of medical malpractice law and insurance issues, both of which are necessary ingredients to a successful mediation. At the end of the day, the mediation process under the auspices of Bob Creo is time well spent."
-John Conti, Esquire
Dickie McCamey & Chilcote, PC
April of 2005
*****
"This was my first mediation and I was somewhat skeptical about the potential for success. I tend just to be more direct and either they'll accept the money we have or not. Anyway, I guess I cannot argue with the outcome, which seemed acceptable to all involved."-Mary Grady Walsh, Esquire
*****
"Thank you for your help in bringing about a resolution of this case. The mediation process, particularly having all parties, including defendant doctors present, I feel was instrumental in helping you to interact with all concerned and bring to the group a thoughtful plan to resolve the case."-R.B. Philadelphia, PA
April of 2005
*****
"Bob takes cases personally and he does his very best to try to get them resolved amicably."-Defense Attorney
April of 2005
*****
"Bob is a very effective listener. He was able to determine what both sides wanted and was able to effectuate that."-Terry J. Yandrich, Esquire
April of 2005
*****
A claim against a hospital and physicians involving the death of a young mother following childbirth was mediated successfully in August of 2004. Here is what counsel involved in the case had to say about Robert Creo and mediation: *Timothy McMahon, Esquire of Marshall, Dennehey, Warner, Coleman & Goggin Harrisburg, Pennsylvania said that he, "...welcomes the opportunity to work with you (Mr. Creo) again in mediation. It was truly a pleasure to have mediated this matter under your non-partisan direction." *****In July of 2004, Mr. Creo mediated a a difficult claim in Philadelphia that resulted in a settlement. Slade McLaughlin, Esquire of the The Beasley Firm in Philadelphia wrote to Mr. Creo, saying the following:
"I was extremely impressed with your tenacity, your knowledge of the intricacies of the Pennsylvania medical malpractice system, and your willingness to try innovative approaches to problems that are normally resolved only through the often onerous process of trial."
*****
Tim McCann, Esquire of McCann & Geschke, P.C. in Philadelphia, had the following to say in 2004:
"I have been through several mediations with Bob, and we have never failed to get a case settled. Bob has a thoughtful and unique approach to mediation. He has no allegiance to anything but the deal, and he is tireless in working for the deal. Bob never loses sight of the fact that it is not his deal, but the parties' deal, and he very effectively lets the parties come together on their own terms. He likes to tell me that he always wants to be transparent, which I finally understand that to mean that he tells you what he is going to do and he always does it. The more you get to know him, the more you trust him."
*****A mediation in October, 2004 led to one of the Doctors involved in the case having this to say about his experience with Mr. Creo in mediation:
"It is important to note that no one in this mediation, except the released defendant, was overjoyed with the outcome. Plaintiffs felt that they needed more money; the defendant group felt that too much had been offered, and each individual defendant felt that he had been overly apportioned. Everyone was, however, very satisfied that a reasonable compromise had been reached, that the uncertainties of trial were avoided, and that the issue had finally been put to rest.
This outcome would not have been possible without the skills of the mediator. Mr. Creo approached the problems methodically, without apparent bias, calmly, patiently, and, above all, with a constant smile. He showed care and concern for all parties and for all points of view.
In medical situations wherein damages have occurred and there were opportunities for physicians, hospitals, nurses, or other caregivers to prevent those damages, mediation under the direction of a skilled mediator, such as Mr. Creo, is clearly superior to the uncertainties of a jury trial in the threatening environment of a courtroom."
*****EMPLOYMENT
“Bob mediated a very difficult case for our firm and was able to settle it to both parties satisfaction. He was patient, and found creative ways to resolve the case.”
-Shelly Pagac, Senior Associate
LeBoeuf, Lamb, Greene & MacRae
May 2005
*****
"Bob has been an excellent choice in resolving workplace disputed through mediation."
-Dave Weiner, President
National Employment Lawyers Association
May 2005
*****
"Bob Creo has been instrumental in successfully mediating some very complex cases of mine, including a class action overtime case, a pastoral sexual harassment case, a municipal civil rights case, an ADA case, and others. His mediation skills and experience, including a keen business acumen, have helped pull the proverbial rabbit out of the hat and resolve what appeared to be unresolvable disputes."
-Charles Saul, Esquire
May 2005
“Bob Creo is a talented and knowledgeable mediator who will go the extra distance to get a settlement. I’ve represented both employers and employees numerous times in mediation sessions conducted by him.”
-Craig Brooks, Esquire
April 2005
*****"Mr. Creo served as a mediator in an employment discrimination lawsuit. He was a very effective mediator, willing to commit the effort and time required to get the case settled. Mr. Creo quickly grasped the nuances of the case, as well as each party's strengths and weaknesses. I would be happy to use him again."
-Melissa Gilmore Szefi, Esquire
LeBoeuf, Lamb, Greene & MacRae
April 2005
*****
CONSTRUCTION
"Mr. Creo is both professional and persuasive".
-L.Swartz, Esquire
February 2008
A construction claim involving 3 defendants reached an impasse on the day of the mediation session, but settled one month later. I appreciate the tenacious efforts of Bob Creo in getting the parties together on this case by continuing efforts via telephone calls and emails, including while traveling abroad.
-Nancy M. Rigassio
XL Design Professional, New Jersey
July 2005
*****
"I have participated with Bob Creo as a mediator in numerous complex construction cases over many years. Bob is very knowledgeable about construction issues, construction law and applicable insurance issues. He is also fair minded, hard working and persistent which leads to a successful mediation, resulting either in settling a case or defining the issues to such a point that the parties more fully understand respecive risks."
-Mark Gesk, Esquire
May 2005
*****
"Bob works very hard. He does not quit when the prospects for settlement are bleak. What helps Bob is that he is well known and well respected and thus, trusted by both sides."
-Scott D. Cessar
Eckert Seamans Cherin & Mellott, LLC
May 2005
*****
COMMERCIAL
"Bob gets right to the point, focuses the parties on that point and moves quickly to negotiation."-H.Sneath, Esquire
April 2008
"Mr. Creo helped me achieve a maximum result for my client, without the need and expense of a trial."
-S.Held, Esquire
April 2008
"I saw your "keep your case" ad in the ACBA journal and it reminded me what a pleasure it was to work with you in resolving a case last year (or the year before?) for Alcoa. Having participated in dozens of other mediations since then, I truly appreciate that you are "one of a kind." One of these days I would like to come to work for you!"
- Jessica Lynch
February 2006
"Mr. Creo did a fine job in the mediation in which I represented the defendant in a fairly complicated and particularly technical commercial litigation matter. As mediator, Mr. Creo worked hard and diligently to identify a basis for settlement, even after counsel for plaintiff and counsel for defendant were satisfied that impasse had been reached. The case settled thanks to Mr. Creo's refusal to acknowledge impasse."
-Dick Thomas, Esquire
May 2005
